Christmas came early for me this year. About 3 weeks ago I happen across this: What your seeing here is my local little post office hub. And why am I glad this is happening? Well, I'll tell you why.
In May, I put out a split LP release between the mighty SNAKES ALIVE and my band WIRE WEREWOLVES on my Sentient Recordings label. So, deciding to do the "support your local business" thing as opposed to going to the main post office down all the way on the other end of town, which is always crowded and the employees that are less than hospitable, I used this small one within walking distance of my house, whose employees are quite friendly.
Everything seemed on the up and up, as I mailed out the first round of orders, the artist copies to Evan, Mr. Greh Hive Mind (who guested on our side), Ryan, drummer of Snakes, who lives up in Eugene, OR. now, and a couple large boxes to some choice distros (Kreation Records and Crucial Blast if you are still looking for this LP). Well, 2 weeks go by and still no one has gotten their orders, even locals who live so close I could have walked them to their house quicker. So naturally I go in there and ask what is going on, and the lady explains to me that because I used Media Mail it is the slowest method and it takes longer. I say ok, and look it up and its true it is the slowest, but still thought it was odd it was taking so long.
OK, so another week goes by and still nothing, no one got a single package. So, I go in again and ask what is going on, she gives me the same shpeel about media mail blah blah blah and this time says she can look it up and takes my name and number and would call me within the next day or so and let me know whats going on.
I wait.
Nothing (surprise).
By this time I've started informing the customers on whats going on, fortunately everyone is fine with it (thanks again, if you happen to be one of those people). So another week goes by and I go in to start talking some shit, she informs me she will do her best to track these and let me know what is going on again blah blah bullshit blah, and as I am walking out I notice two boxes behind the counter that look somewhat familiar. I ask to see what they are, so she hands them to me and sure as shit, they are the two big boxes that were sent out to the distros, unmailed, unsent.
She immediately begins some horrible excuse that goes like "oh, these? these were sent back to us because no one was there to pick them up" oh really? Is that how the mail works? Everyone has to be there when the mailman arrives to be handed their mail? I didn't ask for a signature confirmation you fucktard. And if they were actually sent back, why would they go to the post office instead of me, my name is the return address remember? Not the post office I mailed them out at.
Meanwhile, the boxes are completely blank of any sort of markings. Anyone who has mailed or received anything as small as a letter know that when you mail something they stamp the shit out of it and it comes to you looking kind of "worn" if you know what I mean. But nope, none of it.
So being insanely pissed off, I drive to the actual post office and re-mail them out there. Shockingly enough, the distros get their respective packages within the week, and upon my arrival back home I get online and file a report with the Better Business Bureau. But man, I am so glad those were the packages I rescued, for they each had around 10 copies in them, and I sold them for $15 a pop. Do the math.
All right, by this time I decide I am going to take the hit and remail out new copies to everyone who ordered them including the multiple artist copies as well. I'd rather lose the money than have a bunch of pissed off customers who think they got ripped off by some new unknown label.
But first, I wait another week or so, just to make sure. I go to the terrible post office again and let her know that I remailed out those boxes through the real post office and they already got there and that I'm pretty much on to her bullshit and where the fuck are the rest of the packages?!?! She still doesn't give up her lie and gives me the same bullshit excuses.
So I head over to the real post office and mail out the make up orders.
And to my surprise, less than a week after people started receiving their make up orders the original ones finally show up! Thanks assholes.
Fortunately, some of the rad customers who received the extra ones sent em back. So thank you guys for that if you happen to read this. And thanks everyone who placed the first batch of orders for your support through this nonsense, its very much appreciated.
Man, they must've fucked over quite a few people for this to happen, but we'll see how these new people do when they take over. But you better be sure that I am going mail out a "test" package to myself and see how long it takes before I send out any of my mail order through them again.


